These are possible solutions to the blog post we recently shared with you:
Please, be honest and humble enough to tell the client: “I don’t know how to do it. Would you mind helping me?” (Of course, after searching on the web, asking your children or even borrowing a book from the library. It’s better to be straight forward and ask instead of delivering a job which does not comply the client’s expectations.
NEVER MISS A DEADLINE: Ask the client at what time he needs the job and make sure you are able to comply with it and don’t forget MURPHY’S LAW DOES EXIST!! And yes, some clients like to have things done ahead of the time they need it, but that is one of our businesses.
PRESENTATION!! This is important. Very important! This is what we tell our clients. We are professionals, and that’s the reason why we are in business and we want to be recognised as such. An untidy presentation will let our client down as well as our professionalism. Delivering a job in a simple A4 folder, an A4 envelope will not set us broke!! It will probably cost 1$ (may be 2), but the client will be happy to have given the job to a PROFESSIONAL.
INVOICING!! Yes, we will have to send an invoice to our client. Accountants or even the taxation office can give some piece of advice. But at least bear in mind that you will need to state:
Your name (or business name)
ABN (This is the Australian Business Number, which you are given to start running your business)
Your address (or PO BOX), contact details
The type of job
Reference number (if you are given one)
Purchase order (if you are given one)
Amount (as per your quote)
Total
I hope these tiny hints can help us to develop our professional image. If you are in doubt ask your professional association for help.
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